Support

AKIoT technical support

We are here to help with the platform, devices and integrations. Open a case and a specialist will respond.

  • Reply within 24 business hours
  • Specialized technical team
  • Regional coverage

How we handle your case

Paso 01

We log your case

Your request enters our system with a unique identifier so you can track it.

Paso 02

We assign it to a specialist

We route the case to the right engineer based on the device, integration or platform module.

Paso 03

We resolve and follow up

We work until the case is closed and keep you informed at every step, with no middlemen.

Open a case

Tell us what you need to solve

Fill in the form with as much detail as possible. The more information, the faster and more precise the response.

If your enquiry is about a device in operation, include its identifier (ID) in the description to speed up the response.

Contact phone numbers

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